Payment Policy

At Jumsi, we want your checkout experience to be as smooth and secure as your shopping experience. This page explains which payment methods we accept, when you will be charged, and how your payment information is protected.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Shop Pay

All prices on our website are listed in GBP (£) and include VAT where applicable. The total amount payable, including any applicable charges, is always displayed clearly at checkout before you confirm your order.

When You Will Be Charged

Payment is taken in full at the time your order is placed. Once your payment has been processed successfully, you will receive an order confirmation by email. If you do not receive a confirmation email within a few minutes of placing your order, please check your spam folder or contact us at info@jumsi.co.uk

Secure Payments (SSL Encryption)

Our website uses Secure Sockets Layer (SSL) technology with 128-bit encryption to protect your personal and payment information during every transaction. You can confirm that your connection is secure by looking for the padlock icon in your browser and "https://" at the beginning of our web address.

PCI Compliance

All payments on our website are processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS), the information security standard for organisations that handle card payments. Your full card number is never stored on or accessible to our systems. Once your purchase is complete, we are only able to see your billing information, shipping information, order details, and the last four digits of your card.

Failed or Declined Payments

If your payment is declined, please first check that your card details and billing address have been entered correctly, then contact your bank or card issuer. If you continue to experience problems, contact us at info@jumsi.co.uk and we will be happy to help.

Your Privacy

We never rent, sell, or share your personal information with third parties for their marketing purposes. For full details on how your personal information is collected and used, please see our Privacy Policy.

Questions

If you have any questions about payments, please contact us via our Contact page or using the details below.

Contact Information

Store name: Jumsi

Company name: Novyx Studios

Company Address: 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore, 409051, Singapore

Warehouse Address: 39 Station Road, London, Winchmore Hill, N21 3SD, United Kingdom

Company nr: 53514716C

Phone: +44 7916695084

Email: info@jumsi.co.uk

Monday to Friday | 09:00 – 17:00 (GMT)

Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours.